Incident Response

Time-boxed incident response
with automated escalations

Stop winging it during outages. Incident Playbook Timer guides your SRE team through structured, timed response steps — with automatic escalations and ready-to-send communication templates.

Start for $99/mo

Cancel anytime. No setup fees.

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Timed Playbooks

Each step has a countdown. Know exactly when to escalate.

🚨

Auto Escalations

Missed a deadline? The right person gets paged automatically.

📢

Comms Templates

Pre-written status updates ready to send in one click.

Simple pricing

Pro
$99
/month per team
  • ✓ Unlimited playbooks
  • ✓ Real-time WebSocket dashboard
  • ✓ Automatic escalation rules
  • ✓ Communication templates
  • ✓ PostgreSQL incident history
  • ✓ Slack & PagerDuty integrations
  • ✓ Priority support
Get started

FAQ

How does the automatic escalation work?

Each playbook step has a configurable time limit. If the step isn't marked complete before the timer expires, the system automatically pages the next escalation contact via your configured channel (Slack, PagerDuty, email).

Can I customize playbooks for different incident severities?

Yes. You can create separate playbooks for SEV-1, SEV-2, and SEV-3 incidents, each with their own steps, timers, escalation paths, and communication templates.

Is there a free trial?

We offer a 14-day money-back guarantee. If Incident Playbook Timer doesn't improve your incident response, contact us for a full refund — no questions asked.